MADE FOR MILLIONS® SHOP — SHIPPING & RETURNS
Last Updated: October 2026
Made For Millions® products are fulfilled on demand through Printful. Because each item is produced specifically after an order is placed, our return and exchange policy is different from that of a traditional retail store.
Made-to-Order Products
Most Made For Millions® products are created on demand after you place your order.
Because of this, we generally cannot accept returns or exchanges for:
- change of mind
- ordering the wrong size
- ordering the wrong colour
- buyer’s remorse
Please review product descriptions, size guides, colours and order details carefully before completing your purchase. Printful does not accept returns or exchanges for these reasons. Printful Help Center
Damaged, Defective or Misprinted Items
If your order arrives damaged, defective, misprinted or materially different from what you ordered, please contact us within 30 days of delivery.
Include:
- your order number
- a brief description of the issue
- clear photos showing the problem
If the issue qualifies, we will arrange an appropriate remedy, which may include a replacement or refund. Printful requires quality-related claims to be submitted within 30 days and may require photo evidence. Printful Help Center
Lost Packages
If your package does not arrive, please contact us within 30 days of the estimated delivery date so we can investigate and submit a claim where appropriate. Printful Help Center
Wrong Shipping Address
Please double-check your shipping address before placing your order.
If an incorrect or incomplete address is provided, we may not be able to redirect the package once it has shipped. If the order is returned because of an incorrect address, additional shipping charges may apply to resend it. Printful Help Center
Order Changes and Cancellations
Because many items move into production quickly, changes or cancellations are not guaranteed once an order has been submitted.
If fulfillment has already started, the order may no longer be eligible for cancellation or refund. Printful Help Center
If you notice an issue immediately after ordering, contact us as soon as possible and we will do our best to help.
Sizing
Please review the size guide provided on the product page before ordering apparel.
If the correct size was produced based on the size selected at checkout, we generally cannot offer a replacement or refund solely because the item does not fit as expected.
If you believe the product itself was manufactured incorrectly, contact us with photos and measurements so we can review the issue. Printful Help Center
Returned Packages
Packages may be returned to the fulfillment facility because of:
-an undeliverable or incorrect address
-an unclaimed package
-customs issues
-refusal of delivery
-failure to collect the package
If a package is returned, additional shipping charges may apply before it can be resent. Returned items may only be held for a limited period. Printful Help Center
Shipping Times
Shipping and delivery estimates are estimates only.
Production time, carrier delays, customs processing, weather, holidays and other factors outside our control may affect delivery times.
We cannot guarantee a specific delivery date unless expressly stated otherwise.
Customs, Duties & Taxes
Depending on your destination, your order may be subject to customs duties, import taxes or other fees imposed by local authorities.
These charges may be the responsibility of the recipient unless otherwise stated at checkout.
Contact Us
If you have an issue with your order, please contact us at:
Please include your order number and as much detail as possible so we can help you quickly.
Consumer Rights
Nothing in this policy is intended to limit or exclude any rights you may have under applicable consumer protection laws.
